Who We Are
The Citizens Advice Bureau helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. We are an independent local charity set up to provide help and advice to everyone.
Our aims are to ensure that people do not suffer through lack of knowledge about their rights and responsibilities, lack of knowledge about services and help available to them, or the inability to express their needs effectively. We also try to influence the development of policies at a local and national level.
What We Do
We provide free information and advice on a wide range of subject. These include welfare benefits, employment, debt, housing, consumer issues and family and relationship issues, discrimination, immigration, education and health. Advisers recognise that one problem is often linked to another so, rather than addressing a single issue, they look at a client’s situation holistically. This way, other potential problems can be identified early or pre-empted, which prevents them escalating into anything more serious.
How We Help
There are a number of different ways that CAB advisers can help people to resolve a problem. Advisers don't tell clients what to do, but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals.
What We Can Help With
We can help with a wide variety of issues and the links below will take you to our Adviceguide pages. If you want to come in to the Bureau for advice please go to the "Advice" link above which will tell you what type of information it would be helpful to bring with you.
Click on link below for further information
- Welfare Benefits
- Family and personal
- Health, Immigration & Asylum
- Legal System
- Phones & Communications
If you need any help do not hesitate to contact us.