When you visit Dundee Citizens Advice Bureau for advice it is vital that the adviser who deals with your problem has as much information about your issue as possible.  Please see the list below for what would be helpful to bring with you.  

  • Details of any benefits currently received
  • A note of your gross or net earnings for in work benefit calculations
  • Copies of any letters or e-mails you have sent or received
  • Confirmation letters of benefits refused for appeal purposes
  • Proof of income: wage slips/benefit/tax credit/details
  • National Insurance Number
  • Bank Statement(latest copy)
  • Details of any savings
  • Rent, council tax, mortgage details