Social policy co-ordinators use information from problems brought to the bureau by clients to help bring about real change. This is done to meet the second aim of the CAB Service in Scotland: to influence social policy, both locally and nationally.
This is a flexible role, which can sometimes be partly carried out away from the bureau and outside of opening hours. It can involve:

  • Completing and collating evidence feedback for case records about the problemsclients experience
  •  Keeping in touch with the Social Policy team at CAS
  • Identifying and raising issues in the bureau and at meetings
  • Training staff and volunteers in identifying social policy issues.
  • Undertaking local campaigns
  • Media campaigning and liaising with other bureaux and agencies to provide a voice for clients